FAQs
6
Are your pieces sealed for outdoor use?
1
Yes. All leaners and hangers are sealed for covered outdoor display. For longevity, we recommend placing pieces in protected areas away from direct rain and extreme weather.
Are the pieces exactly like the photos?
2
Each piece is handmade, so wood grain, stain tone, paint/text placement and intended distressed style may vary slightly. These natural variations are part of what makes each item special and uniquely yours. No two signs are exactly alike!
What if my order arrives damaged?
5
Do you accept returns?
Do you offer custom orders?
3
Design Chic operates primarily through curated collection releases. Limited custom work may be offered periodically based on availability. Follow along on social media for updates or contact me.
How long does shipping take?
4
Orders typically ship within 5–7 business days. Transit time varies by location but averages 3–5 business days once shipped.
If your item arrives damaged, please contact us within 48 hours of delivery and include clear photos of both the packaging and the product. I will work quickly to make it right.
Because each piece is handmade and created in small batches, all sales are final. If there’s ever an issue with your order, please reach out — I want you to love your piece!